10 New Ways To Improve Your Customer Service
Copyright © Donohugh Magnus
http://www.autopilotkings.com/
Stay in contact with customers on a regular basis. Offer
them a free e-zine subscription. Ask customers if they
want to be updated by e-mail when you make changes to
your Web site. After every sale, follow-up with the
customer to see if they are satisfied with their purchase.
2. Create a customer focus group. Invite ten to twenty of
your most loyal customers to meet regularly. They will give
you ideas and input on how to improve your customer
service. You could pay them, take them out to dinner or
give them free products.
3. Make it easy for your customers to navigate on your
web site. Have a "FAQ" page on your Web site to explain
anything that might confuse your customers. Ask them to
fill out an electronic survey to find out how make your web
site more customer friendly.
4. Resolve your customers complaints quickly and
successfully. Answer all e-mail and phone calls within an
hour. If possible, you the owner of the business, personally
take care of the problem. This will show your customers
you really care about them.
5. Make it easy for your customers to contact you.
Offer as many contact methods as possible. Allow
customers to contact you by e-mail. Hyperlink your e-mail
address so customers won't have to type it. Offer toll free
numbers for phone and fax contacts.
6. Make sure employees know and use your customer
service policy. Give your employees bonuses or incentives
to practice excellent customer service. Tell employees to
be flexible with each individual customer, each one has
different concerns, needs and wants.
7. Give your customers more than they expect. Send thank
you gifts to lifetime customers. E-mail them online greeting
cards on holidays or birthdays. Award bonuses to your
customers who make a big purchase.
8. Always be polite to your customers. Use the words
your welcome, please, and thank you. Be polite to your
customers even if they are being irate with you. Always
apologize to your customers should you make a mistake.
Admit your mistakes quickly and make it up to them in a
big way.
9. Reward customers a point for every one dollar they
spend. Let's say customers can get a free computer for 300
points. That means customers will spend $300 dollars on
your products and services to get enough points to get the
free computer.
10. Build strong relationships with your customers. Invite
them to company meetings, luncheons, workshops or
seminars. Create special events for your customers like
parties, barbecue's, dances etc. This will make them feel
important when you include them in regular business
operations and special events.
About the Author:
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To find the best home based business ideas and
opportunities so you can work at home visit:
http://www.AutoPilotKings.com
Coach Donohugh Magnus helps beginners and the advanced marketer. Claim your FREE newsletter with hundreds of "killer" promotional tips and tricks from http://www.pluginprofitsite.com/main-19887/specialoffer.html
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Saturday 24 May 2008
Tuesday 13 May 2008
Starting a Home Based Business
By Daegan Smith
If you are interested in starting a home based business, it is important to realize that a long and tough road lies ahead of you. This is because unlike regular employment where your monthly income is virtually guaranteed, there is a risk you will not make any money from your business. In fact, you can even need to shoulder some losses if your home based business does not succeed. But it is essential for every business person to realize that it is almost impossible to make money during the first few months of operation because you are still recuperating the amount of capital you shelled out in this endeavor.
So when you don't see a lot of money pouring in at the start of business operations, don't get discouraged especially if you see signs that your business has the potential to succeed over the long term. Some people have the misconception that a home based business is almost a guaranteed no-fail business. Why is that? Well, if you consider the fact that you can start a business with almost no inventory, no rent, and no employees, it would seem that a home based business is the ideal solution indeed.
However, if you are really serious in this endeavor, you need to invest. This means you need to prepare for your eventual success. Don't be a victim to pressure and lost opportunities; have enough preparation so that you won't need to juggle everything and hire a lot of people when you can't handle the business anymore because you would be prone to mistakes in this case. Following the tips below can help you succeed in your home based business venture:
1. Focus on one product or service - at first, you need to concentrate on your efforts on your core product because you are just starting out and you need to build a product which you will later be associated with. It may be tempting to introduce several products all at once but unless all these products came from the same product line, you risk being seen as a business with no direction.
2. Expand your product line - this is somewhat similar to the previous tip but it would be better for you to introduce related products and services after your core product is proven to be successful. Having a wider product line will give customers more choices and it will appeal to other retailers who want to carry a whole product line on their stores.
3. Increase the amount of sales of your current customers - finding ways to increase the amount of sales you generate from already existing customers is definitely a lot cheaper and easier compared to finding new customers. This is because they are already familiar with your product and they are already satisfied with it.
4. Hire someone who can help you - having someone who can help out when there is a large amount of work to be done would be very helpful for the business. You can hire a freelancer, an independent contractor, or even your child if you cannot afford to pay a full-time employee at this point.
5. Create a website - most home based businesses have a website that enables them to expand their horizons and reach a greater number of people. If you are starting a home based business, you should take advantage of the internet as well.
http://www.DaeganSmith.com is an Expert Online Marketer
"Learn How To Make $85,147,717 Per Month While Quickly And
Easily EXPLODING Your Network Marketing Organization by 7,141
People Without EVER Buying Or Calling a Single Stinking Lead?"
Get Your Free MLM Wealth CD Now!
http://www.easymlmprofits.com Or http://dmagnus1.successuniversity.com/specialoffer
Article Source: http://EzineArticles.com/?expert=Daegan_Smith
If you are interested in starting a home based business, it is important to realize that a long and tough road lies ahead of you. This is because unlike regular employment where your monthly income is virtually guaranteed, there is a risk you will not make any money from your business. In fact, you can even need to shoulder some losses if your home based business does not succeed. But it is essential for every business person to realize that it is almost impossible to make money during the first few months of operation because you are still recuperating the amount of capital you shelled out in this endeavor.
So when you don't see a lot of money pouring in at the start of business operations, don't get discouraged especially if you see signs that your business has the potential to succeed over the long term. Some people have the misconception that a home based business is almost a guaranteed no-fail business. Why is that? Well, if you consider the fact that you can start a business with almost no inventory, no rent, and no employees, it would seem that a home based business is the ideal solution indeed.
However, if you are really serious in this endeavor, you need to invest. This means you need to prepare for your eventual success. Don't be a victim to pressure and lost opportunities; have enough preparation so that you won't need to juggle everything and hire a lot of people when you can't handle the business anymore because you would be prone to mistakes in this case. Following the tips below can help you succeed in your home based business venture:
1. Focus on one product or service - at first, you need to concentrate on your efforts on your core product because you are just starting out and you need to build a product which you will later be associated with. It may be tempting to introduce several products all at once but unless all these products came from the same product line, you risk being seen as a business with no direction.
2. Expand your product line - this is somewhat similar to the previous tip but it would be better for you to introduce related products and services after your core product is proven to be successful. Having a wider product line will give customers more choices and it will appeal to other retailers who want to carry a whole product line on their stores.
3. Increase the amount of sales of your current customers - finding ways to increase the amount of sales you generate from already existing customers is definitely a lot cheaper and easier compared to finding new customers. This is because they are already familiar with your product and they are already satisfied with it.
4. Hire someone who can help you - having someone who can help out when there is a large amount of work to be done would be very helpful for the business. You can hire a freelancer, an independent contractor, or even your child if you cannot afford to pay a full-time employee at this point.
5. Create a website - most home based businesses have a website that enables them to expand their horizons and reach a greater number of people. If you are starting a home based business, you should take advantage of the internet as well.
http://www.DaeganSmith.com is an Expert Online Marketer
"Learn How To Make $85,147,717 Per Month While Quickly And
Easily EXPLODING Your Network Marketing Organization by 7,141
People Without EVER Buying Or Calling a Single Stinking Lead?"
Get Your Free MLM Wealth CD Now!
http://www.easymlmprofits.com Or http://dmagnus1.successuniversity.com/specialoffer
Article Source: http://EzineArticles.com/?expert=Daegan_Smith
Wednesday 7 May 2008
How to Make Money with a Home Based Business
Making money at a home based business can be a myth for some but for others is very real. Which leads us to ask, what is the truth about a successful home based business? Most successful work from home businesses will have a Business plan, meaning they planned the business from the start. While most unsuccessful ones did not have any plan of action at all and just jumped in feet first.
In this day and age of the internet finding a home based business can be easy, but finding the right one for you can be a daunting task. The hype on so many products the promise the huge pay day at the end of the road can look so promising that you don't listen to yourself and do the proper research before jumping on the next great money making plan.
The first place to start on your business plan is to find sites that offer solutions and ideas for the home business your thinking about going into. Look for forums and message boards on the topic and look to see what people are saying. You can find most of the questions you have will be answered by people that are already trying to do what you are about to get into. You will have a big head start if you can find out what other people have done right and wrong. Compile a list of pros and cons from searching these places and you will find the right home based business for yourself.
Once you have a plan of attack set up to make sure you will be a successful entrepreneur, try to turn a special skill that you have into a business for yourself. Blending your skills with the right business plan can make for a very profitable home based business. You might be good at making websites or with software. Take those skills and increase the value of your business. For example you notice looking around some website that people are looking for good dog trainers, well your not a dog trainer but you do know how to make websites. You can talk to some dog trainers in your area an create websites for them. Finding what people are looking for and creating a product is a lot easier then creating a product and trying to find people that are looking for it. Think outside the box and ideas will start to fill your head.
The best way to have a successful home based business is to find something that you enjoy doing and create a business plan around that. Once you have that in place actually doing the work of something you like will be very easy, and brainstorming more ideas to increase the profitability of your new business will also come easy. Following these steps will eventually help your on the path to a successful and profitable home based business.
You can find even more information at Work From Home and also receive a free Make Money On E-Bay eBook Much more information all for free.
http://dmagnus1.successuniversity.com/specialoffer
Article Source: http://EzineArticles.com/?expert=Sandy_Griffin
In this day and age of the internet finding a home based business can be easy, but finding the right one for you can be a daunting task. The hype on so many products the promise the huge pay day at the end of the road can look so promising that you don't listen to yourself and do the proper research before jumping on the next great money making plan.
The first place to start on your business plan is to find sites that offer solutions and ideas for the home business your thinking about going into. Look for forums and message boards on the topic and look to see what people are saying. You can find most of the questions you have will be answered by people that are already trying to do what you are about to get into. You will have a big head start if you can find out what other people have done right and wrong. Compile a list of pros and cons from searching these places and you will find the right home based business for yourself.
Once you have a plan of attack set up to make sure you will be a successful entrepreneur, try to turn a special skill that you have into a business for yourself. Blending your skills with the right business plan can make for a very profitable home based business. You might be good at making websites or with software. Take those skills and increase the value of your business. For example you notice looking around some website that people are looking for good dog trainers, well your not a dog trainer but you do know how to make websites. You can talk to some dog trainers in your area an create websites for them. Finding what people are looking for and creating a product is a lot easier then creating a product and trying to find people that are looking for it. Think outside the box and ideas will start to fill your head.
The best way to have a successful home based business is to find something that you enjoy doing and create a business plan around that. Once you have that in place actually doing the work of something you like will be very easy, and brainstorming more ideas to increase the profitability of your new business will also come easy. Following these steps will eventually help your on the path to a successful and profitable home based business.
You can find even more information at Work From Home and also receive a free Make Money On E-Bay eBook Much more information all for free.
http://dmagnus1.successuniversity.com/specialoffer
Article Source: http://EzineArticles.com/?expert=Sandy_Griffin
Friday 2 May 2008
10 Ways To Increase Your Affiliate Commissions
1. Participate in chat rooms related to the product
you're reselling. Start a conversation with a person
without trying to sell to them. Later on, while you
are chatting, mention the product you're reselling.
Copyright © Donohugh Magnus
http://dmagnus1.successuniversity.com/specialoffer
2. Create a free ebook with the advertisement and
link of your affiliate web site. The subject of the free
ebook should draw your target audience to down-
load it. Also submit it to some ebook directories.
3. Start your own affiliate program directory. Join
a large number of affiliate programs and list them all
in a directory format on your web site. Then just
advertise your free affiliate program directory.
4. Write your own affiliate program ads. If all the
other affiliates use the same ads you do, that does
not give you an edge over your competition. Use
a different ad to give yourself an advantage over
all the other affiliates.
5. Use a personal endorsement ad. Only use one if
you've actually bought the product or service for the
affiliate program. Tell people what kind of benefits
and results you've received using the product.
6. Advertise the product you're reselling in your
signature file. Use an attention getting headline and
a good reason for them to visit your affiliate site.
Make sure your sig file doesn't go over 5 lines.
7. Join a web ring. It should attract the same type
of people that would be interested in buying the
product you're reselling. You could also trade links
on your own with other related web sites.
8. Participate on web discussion boards. Post your
comments, answer other people's questions, and
ask your own questions. Include your affiliate text
link under each message you post.
9. Create a free ezine. Use your ezine to advertise
the affiliate programs you've joined. Submit your
ezine to online ezine directories and promote it on
your web site.
10. Start a private web site. Use it as a free bonus
if people buy the product you resell. You could
also allow people to join for free and you could
advertise the affiliate program you've joined.
About the Author:
-----------------------------------------------------------------
To find the best home based business ideas and
opportunities so you can work at home visit:
http://dmagnus1.successuniversity.com/specialoffer
-----------------------------------------------------------------
you're reselling. Start a conversation with a person
without trying to sell to them. Later on, while you
are chatting, mention the product you're reselling.
Copyright © Donohugh Magnus
http://dmagnus1.successuniversity.com/specialoffer
2. Create a free ebook with the advertisement and
link of your affiliate web site. The subject of the free
ebook should draw your target audience to down-
load it. Also submit it to some ebook directories.
3. Start your own affiliate program directory. Join
a large number of affiliate programs and list them all
in a directory format on your web site. Then just
advertise your free affiliate program directory.
4. Write your own affiliate program ads. If all the
other affiliates use the same ads you do, that does
not give you an edge over your competition. Use
a different ad to give yourself an advantage over
all the other affiliates.
5. Use a personal endorsement ad. Only use one if
you've actually bought the product or service for the
affiliate program. Tell people what kind of benefits
and results you've received using the product.
6. Advertise the product you're reselling in your
signature file. Use an attention getting headline and
a good reason for them to visit your affiliate site.
Make sure your sig file doesn't go over 5 lines.
7. Join a web ring. It should attract the same type
of people that would be interested in buying the
product you're reselling. You could also trade links
on your own with other related web sites.
8. Participate on web discussion boards. Post your
comments, answer other people's questions, and
ask your own questions. Include your affiliate text
link under each message you post.
9. Create a free ezine. Use your ezine to advertise
the affiliate programs you've joined. Submit your
ezine to online ezine directories and promote it on
your web site.
10. Start a private web site. Use it as a free bonus
if people buy the product you resell. You could
also allow people to join for free and you could
advertise the affiliate program you've joined.
About the Author:
-----------------------------------------------------------------
To find the best home based business ideas and
opportunities so you can work at home visit:
http://dmagnus1.successuniversity.com/specialoffer
-----------------------------------------------------------------
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